Frequently Asked Questions (FAQ)

1. What services does DialledTech offer?
We specialise in IT support, network upgrades, system optimisation, and tech consulting for both home users and businesses. From connectivity issues to full-scale infrastructure planning, we assist with any IT challenge thrown our way.

2. Do you offer free quotes or consultations?
Yes. We provide free quotes for all IT and networking upgrade inquiries. We assess your current setup, listen to your goals, and deliver solutions that are practical, scalable, and cost-effective.

3. Can you help improve slow or unreliable internet?
Absolutely. We pinpoint the cause of poor performance — whether it's hardware, placement, interference, or settings — and implement upgrades to boost speed, range, and reliability.

4. Do you only work with businesses?
Not at all. We work with both home users and businesses across Melbourne and Australia Wide. Whether it's setting up a home office or overhauling a business network, we tailor each job to your needs.

5. Can you work with my existing equipment?
Yes. We aim to reuse and optimise existing hardware wherever possible to reduce waste and lower costs — without compromising on performance.

6. How quickly can you get started?
In most cases, we can begin within a few business days of quoting. Urgent requests are welcome, and we’ll do our best to accommodate based on availability.
Support can be delivered remotely using remote access tools & In person (onsite visits)